INDIC GOLD RING

Standard shipping is free for all orders over 250 euros in purchase value. The transport fee for each order less than this amount will be 12 euros for countries of the European Union. For other countries, the amount will be calculated automatically when entering the shipping address.

Please note that if your country is not a member of the European Union, merchandise may be subject to Customs duties or other charges payable by the recipient.

SENDING THE ORDER

Once the order has been submitted, you will receive an email with the shipping details. We will appreciate your confirmation of arrival by mail. If you do not receive the order in the expected time, please send an email in this regard to the following email address: info@elerizoalcudia.com.

DELIVERY TIMES

All orders received online are processed and, depending on their availability, shipped in the shortest possible time. Normally the delivery is made in less than 15 business days. It may take a little longer in high season. Please note, however, that our jewelry is handmade and may be made exclusively for you.

In the event that the delivery time is longer, we will contact you by email to confirm the approximate delivery date.

DELIVERY ADDRESS

Delivery will be made to the address specified by you in your order. We may ship parts of your order separately at our own expense. If we have not been able to deliver the order to the address indicated by you for any reason, we will notify you. If you want us to resend the order, you must bear the transport costs.

You must sign when you receive your order and you will be responsible for the product as soon as you receive it, becoming your property.

LOSS OF THE ORDER

Although orders are sent by secure mail, if it is received in poor condition, it must be stated on the receipt from the carrier and notify us as soon as possible. Please note that insurance is not responsible for loss after a certain time.

As a consumer, you have a period of 14 calendar days to withdraw without justification. The withdrawal period will expire after 14 days once you, or a third party other than the carrier, acquires physical possession of the products.

To exercise the right of withdrawal, you must inform ELERIZO, Major 7, Alcúdia, Illes Balears, Spain, info@elerizoalcudia.com of your decision, by post or email, using the following form , which you must fill out and send. To meet the deadline, you must send said communication before the deadline expires. You will receive an acknowledgment of receipt thereof.

If you withdraw from the contract, you must return the products immediately, no later than 5 days after the date on which you communicated said withdrawal. The products to be returned must present the same appearance that they had when they were received, that is, with the original label attached, as they were delivered and with the information and guarantee that they were accompanied. If this is not the case, Elerizo will not make the refund. You must put them in the box in which they were received, pack them carefully to avoid damage and, together with a copy of the withdrawal form, send them by certified mail or courier to the following address:

EL ERIZO

major 7

PO BOX 83

07400 Alcudia, Balearic Islands. Spain.

Once received, we will refund the amount thereof no later than the next 5 days, using the same means that was used for the initial transaction.

You will be solely responsible for any impairment of the value of the goods, if you do not follow our instructions regarding packaging. We cannot be held responsible for your loss or damage during shipment.